Swedish Gambling Authority (SGA) Licensed Casinos

The Swedish Gambling Authority licence is the most restrictive commercial gambling licence in Europe, with mandatory self-exclusion, a credit ban, and legally enforced Duty of Care obligations. Here is what it actually requires from casinos and where it still falls short.

Sweden
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Updated 18 Mar 2026

🗝️ Key Takeaways

  • SGA operates a compartmentalised licensing system that requires separate permits for online casinos, betting, lotteries, and B2B software supply. Every game on a licensed site must be individually certified by an EU-accredited testing laboratory.
  • Spelpaus.se, the national self-exclusion register, blocks every licensed site with a single registration. Over 120,000 people have registered since its launch in January 2019.
  • Licensed operators have a legal Duty of Care obligation to actively monitor player behaviour and intervene when risk signals are detected. SGA has fined operators who failed to act, including a SEK 12 million penalty against a major licensed operator in April 2025.
  • A total ban on credit-funded gambling takes effect on 1 April 2026, covering credit cards, overdrafts, personal loans, and buy now, pay later services.
  • Playing at an SGA-licensed site requires a Swedish personal identity number (personnummer) and verification via BankID, making it the most access-restricted licensed market in Europe. Non-Swedish residents cannot register.
  • Proposed amendments to the Gambling Act would replace the current "directional criterion" with a "participant criterion," extending Swedish law to any site accessible from Sweden. If approved, these reforms take effect on 1 January 2027.

The Swedish Gambling Authority (SGA), officially Spelinspektionen, is the most restrictive commercial gambling regulator in Europe. Sweden re-regulated its gambling market in 2019, ending a state monopoly and opening the sector to private operators under the Gambling Act (2018:1138).

The trade-off between player safety and promotional flexibility is sharper here than in any other jurisdiction we review. Operators pay 22% tax on gross gaming revenue, raised from 18% in July 2024, and must comply with the strictest bonus restrictions, self-exclusion requirements, and responsible gambling obligations in the European market.

We cover the Swedish market for players, including games, payments, and bonuses, on our Online Casinos in Sweden country page. This review covers how the licence works, what it requires from operators, and how it compares to other regulators.

📜 Licence Structure

SGA operates a compartmentalised system. Unlike offshore jurisdictions that issue single permits covering all verticals, Sweden requires separate licences for each activity.

A commercial online gambling licence covers casino games, including slots, poker, and table games. A dedicated betting licence covers sports betting and horse racing markets and is valid for up to five years.

SGA maintains a zero-tolerance policy on betting markets involving participants under 18 or lower-tier events where match-fixing risks are statistically higher. Since July 2023, game providers and live casino studios must hold a dedicated B2B software permit before their games can appear on any licensed site.

SGA has enforced this aggressively. In September 2025, the regulator fined three software providers for making games available on unlicensed sites through third-party content partners.

This followed a precedent-setting 2024 enforcement action against Hacksaw Gaming for similar violations (the fine was later reduced on appeal, but the formal warning was upheld), signalling that SGA polices the entire supply chain. If a provider loses its permit, operators must immediately deactivate that provider's games.

The compartmentalised structure means each vertical is independently regulated and audited, and every game is certified before it reaches a player's screen. The Riksdag voted in April 2025 to abolish the land-based casino licence category from 1 January 2026, following the closure of Sweden's last state-owned casino venue in April 2025.

Revenue at its Stockholm venue had fallen 65% in 2024 to just SEK 165 million, while Svenska Spel's Tur lottery division generated over SEK 5.1 billion in the same period. Online gambling is now Sweden's primary regulated commercial vertical.

🛡️ Player Protection

Swedish player protection goes beyond voluntary tools. Three mechanisms define the framework: national self-exclusion, proactive operator intervention, and the incoming credit ban.

Spelpaus.se is Sweden's national self-exclusion register. Any resident with a Swedish personal identity number can register and immediately block themselves from every licensed online casino, betting site, lottery, and land-based venue.

Exclusion periods are 1, 3, or 6 months, or indefinite, with a minimum 12-month commitment before removal is possible. Over 120,000 people have registered since launch.

If an operator accepts a bet or sends marketing to a Spelpaus-registered player, they face financial penalties and potential licence revocation. Duty of Care places a proactive intervention obligation on every licensed operator.

Casinos must use real-time monitoring to flag risk signals such as erratic deposit patterns, loss chasing, or extended late-night sessions. When risk signals are detected, operators must act with sufficient urgency.

In April 2025, SGA fined a major licensed operator SEK 12 million after finding it failed to intervene on 12 player accounts showing clear signs of excessive gambling. One player deposited over SEK 500,000 in ten weeks after being flagged without further restrictions being applied. Another made 28 deposits in a single day.

The April 2026 credit ban prohibits all forms of credit-funded gambling across licensed operators. The European Commission was notified under EU free-movement-of-services rules and raised no objections.

The ban was driven by a government inquiry linking gambling-related debt to long-term financial harm. Kronofogden reported consumer debt reached a record SEK 138 billion in January 2025, and the Public Health Agency found that 3% to 4% of Swedes aged 16 to 84 reported gambling problems.

From 1 January 2026, SGA holds expanded enforcement and penalty powers under new legislation approved by the Riksdag.

📄 Dispute Resolution

SGA does not operate a formal Alternative Dispute Resolution (ADR) process comparable to the UKGC's mandatory eCOGRA/IBAS framework or the MGA's binding dispute resolution with a 20-day compliance window. Sweden relies on its general consumer protection framework.

Player complaints are handled through the National Board for Consumer Disputes (ARN) or through the operator's own complaint processes. The Swedish Consumer Agency provides additional oversight.

This is a structural gap. While every other aspect of Sweden's framework leads Europe in restrictiveness, dispute resolution is handled through channels that were not designed specifically for gambling complaints.

Players have recourse, but it lacks the structured transparency of dedicated gambling ADR systems.

🌐 Country Access and Offshore Enforcement

The SGA licence is a domestic permit that authorises gambling specifically for the Swedish market. Playing at an SGA-licensed site requires a Swedish personal identity number (personnummer) and verification via BankID.

Non-Swedish players cannot register. The Gambling Act regulates operators, not players.

It is not illegal for Swedish residents to play at foreign-licensed casinos. However, BankID-linked payment providers, including Swish, Trustly, Zimpler, and Brite, cannot be used on unlicensed sites, effectively blocking the most convenient Swedish payment methods for offshore play.

The current law uses a "directional criterion" to determine jurisdiction: if a site uses Swedish language, SEK currency, or Swedish payment methods, it is considered to be targeting Sweden and must hold a licence. Many offshore operators have circumvented this by offering English-language platforms using euros.

In September 2025, government-appointed investigator Marcus Isgren published a report proposing to replace the directional criterion with a "participant criterion." Under the proposed rules, any site that allows Swedish residents to participate would be subject to Swedish law, regardless of language, currency, or marketing.

The proposed amendments would also extend liability to payment processors and technical providers that facilitate unlicensed gambling. If approved, these reforms take effect on 1 January 2027, though Sweden's September 2026 general election could affect the timeline.

SGA has already acted against unlicensed operators under existing law. In September 2025, the regulator banned two Curaçao-based operators for targeting the Swedish market without licences.

Channelisation remains a challenge. ATG's Q3 2025 report placed overall online gambling channelisation between 74% and 85%.

Online casino remains the weakest segment at 65% to 79%, compared with 82% to 90% for sports betting. A BOS-commissioned study found that Denmark achieves 90% to 95% channelisation under a more flexible regulatory model.

⚖️ SGA vs Other Regulators

Sweden's 22% GGR tax is the second-highest among jurisdictions we review, behind only the UK Gambling Commission's 40% remote gaming duty from April 2026. The Malta Gaming Authority levies 5%, the Isle of Man GSC applies a tiered 0.1% to 1.5%, and the Curacao Gaming Authority, the Kahnawake Gaming Commission, and the ABGB all charge zero gambling tax.

Self-exclusion is where Sweden leads. Spelpaus blocks every licensed site with a single registration, offering 1-month exclusions as the shortest time-limited option among comparable systems.

The UKGC's GAMSTOP requires a minimum 6-month commitment. The KGC's system is permanent and irrevocable.

The MGA, the CGA, and the ABGB have no centralised cross-operator self-exclusion. Bonus restrictions are unmatched.

No other jurisdiction we review imposes a one-bonus-per-licence-holder cap. The UKGC restricts certain promotional practices but does not ban ongoing promotions.

The MGA, the CGA, the ABGB, and the KGC place no comparable limits on bonus frequency or structure. Dispute resolution is where Sweden trails.

The UKGC requires mandatory ADR through approved providers. The MGA offers binding dispute resolution.

The KGC provides a Dispute Resolution Officer with published annual statistics. The CGA introduced binding ADR under the LOK framework.

Sweden routes complaints through general consumer protection channels, not specifically designed for gambling.

🌟 Vistagamble's Honest Assessment

SGA delivers the most restrictive commercial gambling framework in Europe. Whether that serves you depends on what you prioritise.

The Positives

  • Spelpaus and Duty of Care are legally enforced, not voluntary: The April 2025 enforcement action demonstrates these requirements carry real financial consequences for operators who fail to intervene.
  • B2B software policing covers the entire supply chain: SGA fined providers in September 2025 for distributing games to unlicensed sites, proving the permit requirement is enforced, not decorative.
  • Credit ban is the most comprehensive in any EU jurisdiction: This covers credit cards, overdrafts, and loans, and Klarna eliminates the most common path to gambling-related debt.
  • Flexible self-exclusion with the shortest time-limited option: Spelpaus offers 1-month exclusions, shorter than GAMSTOP's 6-month minimum or the KGC's permanent-only system.

The Negatives

  • No formal ADR comparable to the UKGC or MGA: Player complaints are routed through general consumer protection channels that lack structured gambling-specific transparency.
  • Channelisation gap persists: Up to a third of online casino players use unlicensed sites, and a comparative study found that Denmark achieves higher channelisation under a more flexible model.
  • 72% of players cannot identify licensed sites: A 2025 SGA survey found most Swedish gamblers could not tell whether a site was licensed or unlicensed, undermining the framework's effectiveness.
  • Offshore crackdown is not yet law: The proposed participant criterion is scheduled for January 2027, but the September 2026 general election could delay or change the legislation.

🔒 Conclusion

SGA enforces the most restrictive commercial online gambling framework in Europe. The combination of national self-exclusion, credit prohibition, digital identity verification, and legally mandated Duty of Care creates protections that no other EU jurisdiction currently matches.

The reform agenda goes further: expanded enforcement powers, the proposed participant criterion, and potential extension of liability to payment processors all signal that Sweden's regulatory grip is tightening. Whether the Riksdag finalises the Isgren amendments before the September 2026 election remains an open question.

Every SGA-licensed casino reviewed on Vistagamble is verified for active licence status, credit ban compliance, and current Spelpaus integration.

Frequently Asked Questions

What is the Swedish Gambling Authority?

SGA, officially Spelinspektionen, is Sweden's gambling regulator responsible for licensing and overseeing all commercial online gambling, betting, and lottery operations since the market re-regulated on 1 January 2019.

How does the B2B software permit work?

Since July 2023, game providers must hold a dedicated SGA permit before their games can appear on licensed sites. SGA has fined providers for distributing games to unlicensed operators.

Why was the land-based casino licence abolished?

Sweden's last state-owned casino venue closed in April 2025 after revenue fell 65% in 2024. The Riksdag voted to remove the licence category entirely from 1 January 2026.

How does Spelpaus compare to GAMSTOP?

Spelpaus offers 1-month exclusions (shorter than GAMSTOP's 6-month minimum) and covers every licensed site. Both are centralised registers, but Spelpaus provides more flexible time-limited options.

What is the participant criterion?

A proposed amendment to the Gambling Act that would extend Swedish law to any site accessible from Sweden, regardless of language, currency, or marketing. If approved, it takes effect on 1 January 2027.

Can SGA fine operators for failing to protect players?

Yes. In April 2025, SGA fined a major licensed operator SEK 12 million for failing to intervene on accounts showing clear signs of excessive gambling.

Written By

Head of Content

Head of Content at VistaGamble, specializing in content accuracy and editorial integrity. Elena ensures that all reviews are 100% accurate and completely insulated from commercial influence