Tsars Triples Payout Processing Time From 24 to 72 Hours

Tsars has tripled the processing time stated in its payout clause. It previously read that all payout requests are processed in the order of the queue within 24 hours; it now reads within 72 hours. The queue language and the ordering are unchanged — only the number moved.

That figure is the casino's own commitment for how long it may take to process a withdrawal request once submitted, before any payment-provider time is added on top. Tripling it widens the window from one day to three.

The same capture also reworded clause 4.8, which governs how players must contact support. The CC-and-forwarding warning is not itself new — the previous version already told players not to send “a forward or carbon copy (cc)”. Three things changed. BCC was added to the named list. A sentence was inserted that did not exist before: “We operate through agent email communication, and receipt of emails is only guaranteed when sent directly to us” — turning a practical warning into a limit on what Tsars guarantees it receives at all. And the spam language was softened: “there is a high possibility that these types of emails will go into Spam and therefore won’t be viewed” became “may not be received and could be marked as spam”. Both versions close by noting the procedure matters most for messages about account closure or gambling problems.

Update: one day later, on 4 June 2026, the same 24-to-72-hour change to clause 8.2, covering withdrawals and refunds after KYC, was detected. That change left clause 8.3 still stating 24 hours, so the terms now give two different answers for the same action.