Casombie Terms Safety Score and Changes
Complete timeline of all detected terms & conditions changes.
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Argus Terms Safety Score
How safe are Casombie's terms?
Casombie's Terms Safety Score is 6.8 out of 10 (Average), based on its terms as of 27 Aug 2026.
- Meets standard
- 2
- Restrictive
- 4
- Seriously unfair
- 2
What would raise this score
The smallest change to each check that would meet the standard.
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Bonus cashoutUnclear wording
State that the 10x cap is applied once, when the wagering is completed, to the bonus winnings only, and that money won after that is paid in full.
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Withdrawal limitsSeriously unfair
State every withdrawal limit as a fixed figure per method and account level, and drop the right to set limits by "other relevant factors".
The eight checks
Every check below is read from General Terms & Conditions (captured 27 Aug 2026 UTC).
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Bonus wagering
Restrictive
Deposit bonus wagering requirement is 35x deposit plus bonus, which equals 70x bonus-only equivalent (BOE) at a 100% match.
Read the clause: Bonus wagering
Any deposit casino bonus has wagering requirements of x35(thirty-five) times the initial amount of the deposit and bonus received.
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Bonus restrictions
Meets standard
Bonus wagering deadline is 10 days, max bet is €100, and game weightings/excluded games are published.
Read the clause: Bonus restrictions
Wagering requirement has to be met within 10 (ten) days for casino bonuses and 30 (thirty) days for sports bonuses after the bonus is received.
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Bonus cashout
Unclear wording
Withdrawals from a deposit bonus are capped at 10 times the bonus amount, but winnings above the cap are removed at the withdrawal stage, after the bonus has been released as real money, without saying whether later real-money winnings are included.
Note: No-deposit casino bonuses are capped at 5 times the bonus amount and no-deposit free spin winnings at 80 EUR. Bonuses bought in the Coins Shop are capped at 5 times the bonus amount, and sportsbook no-deposit bonuses at 3 times.
Read the clause: Bonus cashout
Any such bonus has a maximum withdrawal limit of x10 (ten) the bonus amount received.
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Withdrawal limits
Seriously unfair
The casino may set a different maximum per withdrawal by method, account level or "other relevant factors", so the limits that apply cannot be known before depositing.
Note: Sportsbook maximum winnings are capped at €100,000 per day.
Read the clause: Withdrawal limits
6.14 The Company reserves the right to make payments according to individual schedule, set the minimum and maximum amount per one transaction and the time for this transaction, which may differ depending on the withdrawal method, your account level or other relevant factors.
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Fees
Restrictive
The casino may charge a €5 monthly fee once an account has had no log-in for 180 days (about 6 months), and may change that fee without notice.
Read the clause: Fees
If an Account Holder does not log into his Account for a period of 180 (one hundred eighty) days, the Account will be considered as ‘Inactive Account’. Each Month we may charge 5 EUR (five) as an administration fee while the Account remains Inactive.
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Withdrawal conditions
Meets standard
Withdrawal requests are processed within 3 business days, deposits need to be wagered once, and documents can be sent within 30 days of a request.
Read the clause: Withdrawal conditions
Requests to withdraw funds are worked through by the financial department within 3 (three) business days after the request is made and/or 3 (three) business days after the last withdrawal request was paid out, provided all other conditions are met and checks are completed, as outlined in the Terms.
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Confiscation
Seriously unfair
Broad open triggers and reasonable suspicion of terms breach allow the casino to void winnings and confiscate the real-money balance at its sole discretion.
Read the clause: Confiscation
Should we arrive at a reasonable suspicion that you have engaged in a fraud, any illegal or improper activity, or have otherwise breached the Terms, we reserve the right to take any number of the following action, at our sole and absolute discretion, with or without notice: … void any winnings obtained, cancel any pending withdrawals and confiscate the real money balance of your account;
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Changes & discretion
Restrictive
Terms can be changed at any time without prior notice, with the player required to check for updates and continued use implying acceptance.
Read the clause: Changes & discretion
The Company retains the right to make any changes to the Terms at its discretion, at any time. … It is your responsibility to check for updates to the Terms each time you use the Website. … When you continue using the Website after any changes are made, you agree with these changes, no matter whether or not you received a factual notification of the changes or have familiarized yourself with them.
Reviewed by
- Terms as of
- 27 Aug 2026 UTC
- Last verified
- 21 Oct 2026 UTC
An editor reads each clause against our published standard and confirms every check before it counts.
How we score →We may earn a commission when you sign up through our links. It never changes this score, which only reads the casino's terms.
Score history
Every move, and what caused it.
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7.1 to 6.8 Average Score down 0.3
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Bonus cashout
Meets standardto Unclear wording Worse
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Bonus cashout
-
6.0 to 7.1 Average Score up 1.1
Casombie terms changes
Casombie's privacy notice, effective since October 2024, says that when a player submits a complaint, review or query to a casino review site, gambling forum or dispute resolution body, the casino may be required to respond to that platform directly, disclosing personal data limited to what is needed to identify the account and respond. The ground it gives is its legitimate interest in protecting its business reputation. Registration asks for a social security number alongside name, date of birth and gender, and the notice names no company as data controller and sets no retention period, only that data is deleted or anonymised once the account is closed and no legal or business need remains. Going public about a dispute is the step that lets the casino's answer carry details of the account.
Clause 6.11 of Casombie's General Terms & Conditions ties withdrawals to five VIP levels, from €500 a day and €7,000 a month at Level 1 to €1,500 a day and €20,000 a month at Level 5, and clause 6.12 states that the status of a customer who has not been actively placing bets for a month is automatically lowered to the lowest level. The casino also reserves the right to decline a withdrawal in any calendar month with less than €20 wagered. Closing an account with a positive balance or a pending withdrawal voids all the funds on the account, a deposit bonus pays out at most 10 times the bonus unless its own rules say otherwise, and a reasonable suspicion of any breach of the Terms gives the casino the right to confiscate the real money balance. A winner who stops playing to wait for the payouts is paid at the slowest rate the terms allow.