BitStarz Terms Safety Score and Changes
Complete timeline of all detected terms & conditions changes.
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Argus Terms Safety Score
How safe are BitStarz's terms?
BitStarz's Terms Safety Score is 5.4 out of 10 (Below average), based on its terms as of 24 May 2026.
- Meets standard
- 0
- Restrictive
- 4
- Seriously unfair
- 3
Also: 1 not mentioned.
What would raise this score
The smallest change to each check that would meet the standard.
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Bonus wageringUnclear wording
State whether the multiple applies to the bonus amount or to deposit + bonus.
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Bonus restrictionsRestrictive
Publish a fixed, explicit list of excluded games rather than reserving discretion to dynamically restrict additional titles.
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Withdrawal limitsRestrictive
Pay substantial winnings in full or set an explicit monthly limit of at least €10,000.
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FeesRestrictive
Charge a dormancy fee only after at least 12 months of inactivity, at no more than €5 a month and with 30 days' notice first.
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Withdrawal conditionsSeriously unfair
Process withdrawals by every method, bank transfer included, within 72 hours.
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ConfiscationSeriously unfair
Limit deposit confiscation to proven fraud cases, returning deposits when cancelling funds for betting patterns.
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Changes & discretionSeriously unfair
Name every document that forms part of the agreement instead of binding players to everything published on the website.
The eight checks
Where a check rests on a clause, you can read it and open the record it came from.
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Bonus wagering
Unclear wording
Bonuses must be wagered 40 times, but the terms do not say whether the multiple applies to the bonus alone or to deposit plus bonus.
Note: Free and registration bonuses carry 40 times the bonus sum (clause 1.2), and free spin winnings carry a 40x requirement (clause 2.3).
From Bonus Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Bonus wagering
3.4. All bonuses (unless otherwise specified) need to be wagered 40 (forty) times before the funds can be withdrawn.
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Bonus restrictions
Restrictive
The list of excluded games is open-ended, dynamic, and subject to discretionary restriction.
Note: Bonuses outside the welcome package expire after 24 hours, and free spins must be opened within 1 day (clauses 3.7 and 2.4).
From Bonus Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Bonus restrictions
3.5. Bonus funds cannot be used on certain games due to specific game mechanics. Games with progressive jackpots or accumulating mechanics are excluded from contributing to bonus wagering requirements. Additional games may also be restricted at our discretion. Table games, live games, instant-win games, lotteries, and bingo typically contribute 5% towards wagering requirements. Any applicable contribution rates or exclusions are automatically managed by our systems to ensure compliance with bonus policies. Please note that the list of excluded games is dynamic and may change as new games are released, updated, or identified for restrictions.
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Bonus cashout
Not mentioned
None of the terms we score says anything about it.
Note: Clause 1.1 caps winnings from no-deposit bonuses and free spins without deposit at €100.
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Withdrawal limits
Restrictive
Substantial winnings may be paid out in monthly instalments without specifying a fixed threshold or minimum amount.
From General Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Withdrawal limits
BitStarz.com reserves the right to payout substantial wins in monthly installments.
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Fees
Restrictive
After six months without a login the casino reserves the right to charge a monthly fee of at least €5, with no maximum stated, for as long as the balance is positive.
Note: Clause 8.6.9 charges 0.1 BTC to try to recover crypto sent to the wrong network, only above $5,000. Clause 8.7.10 says no withdrawal fees are charged.
From General Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Fees
The Casino reserves the right to charge Your account for a monthly administrative fee of a minimum 5 EUR (or an equivalent amount in Your account active balance currency) as long as Your account has a positive balance.
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Withdrawal conditions
Seriously unfair
Bank transfer payouts are in principle processed within 3 to 10 banking days, which can take longer than a week.
Note: The account is locked if the casino cannot reach the player within two weeks of a withdrawal request (clause 8.7.11).
From General Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Withdrawal conditions
All Bank Transfer payouts are in principle processed within three to ten (3 to 10) banking days.
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Confiscation
Seriously unfair
The casino reserves discretionary power to confiscate player deposits based on betting patterns or shared location/IP connections.
From Bonus Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Confiscation
3.19. If it's discovered that a group of players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, BitStarz management will at its own discretion have the mandate to confiscate bonus winnings and/or deposit.
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Changes & discretion
Seriously unfair
Players agree to be bound by all policies, rules and guidelines published anywhere on the website, not only by the documents the terms name.
From General Terms and Conditions (captured 24 May 2026 UTC)
Read the clause: Changes & discretion
By accepting these Terms and Conditions, You also agree to be bound by all policies, rules, and guidelines published on the Website, including but not limited to the Privacy Policy , Bonus Terms and Conditions Policy , and Responsible Gaming Policy accessible via Play Safe page.
Reviewed by
- Terms as of
- 24 May 2026 UTC
- Last verified
- 26 Oct 2026 UTC
An editor reads each clause against our published standard and confirms every check before it counts.
How we score →We may earn a commission when you sign up through our links. It never changes this score, which only reads the casino's terms.
BitStarz terms changes
The policy lists seven rights: to be informed, of access (a copy free of charge), rectification, objection, erasure, portability and withdrawal of consent. It refers only to "relevant data protection laws" and names no statute, no company as controller and no authority a complaint can go to, giving dpo@garetonltd.com as the contact. Financial and transactional data is kept for a minimum of five years under anti-money-laundering rules, and for everything else the policy gives no period, saying that data is kept "only for as long as necessary for legal, regulatory, and business purposes". A player gets a list of seven rights and cannot tell from the document which law gives them force.
Clause 8.7.3 says BitStarz.com "reserves the right to payout substantial wins in monthly installments", and no clause says what size of win counts as substantial. The same withdrawal section sets a 1-hour target in clause 8.7.1, quotes a 10 minute average in clause 8.7.8, says it charges no withdrawal fee (clause 8.7.10) and asks for deposits to be played through once. Clause 15.1 gives players six months to file any claim, and clause 17.1 sends every dispute to arbitration in Curaçao. A player who wins a large sum is given a speed target in one clause and an undefined reason to wait in another.
Bonuses in the Welcome Package are valid for 7 days and "all other bonuses (unless otherwise stated)" expire 24 hours after being issued, with 40 times wagering on bonuses unless a promotion says otherwise. Free spins must be opened within 1 day of being credited and finished within 1 day of activation, and the 180 welcome free spins need the qualifying deposit wagered once within 24 hours of depositing. Winnings from offers that need no deposit are capped at 100 EUR and stay locked until the player has deposited at least 20 EUR and met the wagering requirement. Whatever is not finished in time takes its winnings with it, so a bonus left on the 24-hour default has one day for the 40 times the welcome package gets seven days for.