Emperia Casino May Write Off the Funds in an Account Not Logged Into for 90 Days and Wants Every Deposit Wagered Three Times

Emperia Casino is operated by Fortuna Games N.V. of Curaçao, licensed by the Curaçao Gaming Authority since 24 June 2025 under licence OGL/2024/112/0974, with Deltaprime Limited of Cyprus as billing agent and EEA representative. The terms are version 1.4, published on 17 December 2025. They cover casino and sportsbook together, and the clauses that decide what a player keeps sit in the deposit, withdrawal, closure and forfeiture sections.

• A balance can be written off after 90 days without a login. Clause 7.6 reserves the right to close the account when "the user has not logged into their account for 90 days in a row", and then the casino "has the right to write off the remaining funds from the inactive account in its favor". The same clause lists a user who did not confirm ownership of the account, did not confirm a payment method within 90 days, or refused verification, and names no notice before any of them. Clause 7.3 refunds the withdrawable balance when the casino closes an account without stating a reason, less withdrawal charges. An account closed without a stated reason gets its balance back, and an account that has gone quiet can lose it.
• Every deposit must be wagered three times, and the document gives two tests. Clause 5.6 reads: "a deposit must be wagered at least three times before a withdrawal can be made". Clause 6.5 reads: "We have the right to refuse withdrawal if the total bet amount is less than the amount of the last deposit." and then "You have to turn over 3 initial deposits before being able to withdraw." On a deposit of 100, clause 5.6 means 300 of bets. Which of the two tests decides a refused withdrawal cannot be read from the page.
• Withdrawal limits of €1,000, €3,000 and €20,000, and a right to instalments. Clause 6.11 reads "no more than €1,000 per transaction", "no more than €3,000 per day" and "no more than €20,000 (or the equivalent amount in the currency of your account) within 30 days, unless we have agreed a larger amount". Clause 6.14 reserves the right to "divide the payout into monthly instalments of maximum Euro 20,000" on a win above €20,000, with progressive jackpot wins paid in full, and clause 6.2 reserves the right to change the maximum per transaction "at any time and without prior notification". A €100,000 win outside the jackpots could be split into at least five monthly instalments.
• A VPN sits in the same sentence as fraud. Clause 9.3 lists "fraudulent, unlawful, dishonest or improper activity" and includes "using the VPN, proxy or similar service that masks or manipulates the identification of your real location", and the casino is entitled to block the account "with forfeiting of all Account balances without prior notification". Clause 9.1 reserves the right to close accounts on "any irregularity (including a suspicion of attempted money-laundering or fraud)" and says that for "All offenders" "withdrawals will be void, deposits and winnings will be forfeited". Both reach the deposit as well as the winnings.
• Arbitrage Betting and Value Betting are banned and not defined. Clause 9.5 entitles the casino to "void all bets, withhold and forfeit all money" in the account and terminate it. The terms define neither phrase. A player cannot tell from the page what betting is covered.
• A bonus-abuse block disclaims the money on the account. Clause 16.10.2.3 lets the casino delete all current bonuses and bonus winnings and block the account immediately if bonuses are abused, and continues: "we disclaim any liability for the withdrawal or compensation of the funds that had been on the Account before it was blocked." The funds the casino disclaims are whatever was on the account when it was blocked.
• Game contributions that contradict each other. Clause 16.10.2.10 lists Blackjack, Roulettes, Arcade games, Video poker, Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo at 5%, and then says "Table games wagering contribution is 10%, Sic Bo, Royal Craps, Baccarat, Red dog 0%." It says "Most of Slot games contribute 100%" and that the "percentages can be changed from time to time", and tells the player to ask support each time. Baccarat and Sic Bo each carry two contributions, 5% and 0%.
• A 30x default that each promotion may change. The standard betting requirement is 30 times the bonus amount for casino bonuses and 15 times for sportsbooks, with a standard expiry of 30 days (16.10.2.8, 16.10.2.9). Clause 16.10.2.10 says a requirement is "expressed as a multiple of the bonus amount, or of the bonus plus the deposit amount", the casino reserves the right to "terminate or cancel any current promotion without prior notification" (16.6) and to "withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promotion at our own discretion" (16.7). The default is a starting point, and what a promotion awarded can still be withheld.
• A three-day payout period with no ceiling. Clause 6.6 says withdrawal requests are "processed within three (3) banking days, but there are cases where these timing can be longer", and clause 4.1 allows a check of winnings with the game provider that "can reach from 3 to 14 days". The document gives no longest time for a withdrawal.

The sums at stake in this document are the balance of an idle account and the balance of an account flagged for improper activity, and in both the casino may keep them. Against that, clause 5.7 returns the deposit to its rightful owner when a third party funded it, though all winnings are forfeited and the receiver pays any bank charge, and clause 13.4 lets a player escalate an unresolved complaint to an ADR provider free of charge.