Initial Terms Assessment
iWild

iWild May Charge Idle Accounts 5% or $100 a Month, Whichever Is Greater, and Confiscates the Rest After 48 Months

Account Closure General Terms & Conditions Assessed 27 Aug 2026 Assessed by VistaGamble Argus
-7 Impact

Worse for players

Very Negative

Clause 9.1 of iWild's General Terms & Conditions treats an account as dormant after six consecutive months without a login and reserves the right to charge an administrative fee of either 5% of the balance or a maximum of 100 USD flat, whichever is greater, debited at the start of every month the account stays inactive. Clause 9.4 states that after 48 months of inactivity the account balance will be confiscated. Every deposit must be played through three times before a withdrawal, withdrawals are capped at $500 per transaction and $1,000 a day, and three separate clauses let iWild close an account at its absolute discretion without giving a reason. The fee clause calls $100 a maximum and then says whichever is greater, so a player cannot tell from it whether $100 a month is the most iWild can charge or the least.

The record

  1. Terms captured
    27 Aug 2026
  2. Terms assessed
    27 Aug 2026
  3. Human reviewed
    15 Oct 2026
  4. Published
    23 Oct 2026

We capture tracked terms pages on a fixed schedule. Every assessment is scored for player impact and human-reviewed before it joins the public record.

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What this means for players

iWild's General Terms & Conditions state that they entered into force on 01/06/2025. Clause 1.2 describes the operator only as iwildcasino2.io, a duly authorised casino operator acting in accordance with applicable legislation, and the document names no company and no licence number. The clauses that decide the most about a balance are the dormancy rules, the deposit play-through and the withdrawal caps.

  • A monthly fee from the seventh idle month (clauses 9.1 and 9.2). An account is dormant once the player has not logged in or out for six consecutive months. "If a Player's account is deemed inactive, the Casino reserves the right to charge the administrative fee, either 5% of the balance or a maximum of 100 USD flat, whichever is greater." The fee is debited at the beginning of the following month and of every month after that, and stops when the balance reaches zero or the account is reactivated. Read as "whichever is greater", any balance up to $2,000 pays $100 a month and a $600 balance is gone with the sixth monthly debit, while read as "a maximum", $100 is the ceiling, and the sentence gives both readings.
  • The balance is confiscated after 48 months (clause 9.4). "If the account is inactive for a period of 48 months, the account balance will be confiscated." Even at 5% a month and no more, roughly a tenth of the balance would still be in the account when the 48-month rule takes it.
  • Every deposit played through three times (clause 7.5). "To make a withdrawal, a Player must play through active deposited amounts at least thrice before the withdrawal." The clause calls this mandatory for each player and adds: "This procedure is in line with anti-money laundering practices." A $100 deposit has to be bet $300 before any withdrawal can be requested, with or without a bonus.
  • $500 per transaction, $1,000 a day (clauses 7.1, 7.15 and 7.8). The minimum withdrawal is $25, the maximum is $500 per transaction, and a larger amount needs multiple requests. "At iWild, the general daily withdrawal limit for all players is $1,000 (One thousand) US Dollars (USD)." Higher limits are a matter of individual agreement with the player's personal manager, and clause 7.8 says of processing: "Usually it can take up to 72 hours but not limited." A $10,000 win leaves in at least twenty requests over ten days.
  • Closure without a reason, and a refund that may leave out the winnings (clauses 10.2, 11.6, 12.4 and 12.5). Three clauses reserve the right to close an account and refund the balance, less withdrawal charges, at iWild's absolute discretion and without any obligation to state a reason or give prior notice. The clause that follows the third of them reads: "Before a refund is processed all bonuses and winnings in Player’s balance will be deducted before calculating the amount to be refunded." The document does not say whether a refund on closure is a refund in that sense, and on the reading where it is, a closed account returns its balance with the winnings taken out.
  • A video interview to close an account (clause 10.1). On closing, iWild reserves the right to request up-to-date documents, a Google Meet or Zoom interview, confirmation of the source of funds and a selfie with the documents held near the face, even where the player has already passed identity verification. Failing to attend the scheduled interview without a valid reason is deemed a refusal to undergo verification. The clause says what a missed call counts as and not what follows from it.
  • Winnings withheld on suspicion of any breach (clauses 16.1 and 16.2). "If Players breach any provision of these Terms and Conditions, or Company has a reasonable ground to suspect that Players have breached them, Casino reserves the right not to open, suspend, close Player’s account, withhold payment of the winnings and apply such funds on account of any damages due by Players." Clause 16.2 makes iWild the final decision-maker of whether the rules were broken. The trigger is any provision, and the party that decides it was broken is the one that keeps the winnings.

Clause 1.3 lets the casino change the terms when the need occurs, with a best-efforts email for significant changes. A player who simply stops logging in can be charged a monthly fee from the seventh month and loses what remains at the forty-eighth, under terms that name no company to collect it.

Evidence — full-page captures

Each exhibit is the full terms page exactly as it stood at that moment, archived by us. The originals are large images and open in a new tab.